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Feedback from our customers is a very important part of our business.
Whether it be praise or criticism, every piece of correspondence helps
us do business better.
So please tell us if you had an exceptionally helpful sales representative,
a particularly punctual delivery, or simply found it hard to find
a particular product. Every little bit helps.
To send us a comment, please click
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Many thanks for your fast professional service, look
forward to buying from you again.
Wayne Corby |
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Thank you very much for the exceptionally quick attention
to my order. The delivery could not have been quicker,
and everything was exactly as requested. I am delighted
with the camera.
Anthony Hicks |
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Outstanding service, This is by far and away the best
online retailer i have come across, I ordered an Alpine
head unit on a sunday night and by tuesday it was delivered
to my door at the time i had requested. Then Yesterday
night i order some speakers and the order has been proccessed,
Accepted and sent all the next day and am currently expecting
delivery tomorrow. Very highly reccomended, will tell
friends about their top draw service, They don't ****
you around!!!
Chay Dugdell |
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Very pleased with the service.
Iron was despatched quickly & is as described, in
well packaged condition.
Will happily buy again.
Regards.
Robin De
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I chose to buy from HiwayHIfi because of the excellent
customer feedback and the poor serviceI received from
other suppliers. I'm glad to say that HiwayHifi were first
class and I would have no hesitation in buying from them
again.
Ricardo Wechter |
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Goods received. As good as your word. Prompt and excellent
service.
Thanks.
Richard Giordano |
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Have bought Samsung 22" LCD TV from you. Just
writing to say that your service was absolutely brilliant.
Great product info on website - easy to order - fantastic
price - superb customer service/info ref order tracking
etc - delivery perfect - product awesome. Many thanks
for your help with this matter - I am exceptionally pleased
with the whole experiance and WILL DEFIB=NATELY be back
again in the not too distant future.
THANK YOU!!
Pete Curtis |
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I am very pleased with the promt service you provide.
This is the second time in as many months that i have
used you. Your prices are unbeatable.i will use you all
the time now.keep up the good work. thank's again
Paul Kirk |
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Very quick response and great service. Order arrived
as suggested on tracking system, within 2 working days
of order. Many Thanks.
Paulette Morton |
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I would like to commend the excellent service i have
received for the above order. The delivery was on time
and above all the best thing was the constant updates
being sent about the status of my order. I think this
is great service and I would recommend HiwayHifi to all
my friends. Please pass on my appreciation to all concerned
and do keep up the great work.
Sincerely
Mirza Baig |
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Fantastic service... ordered one day delivered the
next.. very good service
thanks
Chrysanthus De Silva |
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The iron I ordered over the Bank Holiday arrived at
0730 this morning. An excellent service, many thanks.
John McIntyre |
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Cheap and prompt delivery. Very good service.
Jamie Duncan |
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Ordered on Tueday delivered by Wednesday, FREE delivery
and cheapest package by far. GreEEEat value, will use
again.
Thanks.
Lee Burgess |
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I would just like to express my delight at your service.
At 10am on Wednesday I ordered a CD player from you. At
6.20pm I was advised that the order had been dispatched,
and it arrived (in attrocious weather) at 2pm on Thursday.
Excellent service, excellent value. I will certainly use
you again and recomment you to my friends.
Keith Watts
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first rate service, ordered jvc dvd unit late thurs
night via internet, arrived monday 8am.
many thanks.ref monday june 14.
Kevin Maltby |
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Ordering was simple. Delivery prompt and efficient.
Note on delivery to call before arriving was carried out.
Very happy with the whole transaction. My only issue was
that it wasn't easy clear when ordering if an installation
service was available on delivery as this is something
I would have taken up.
Juliana Finisterre
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Placed and order Wednesday evening, DVD player delivered
Friday morning. Who says customer service is dead. Well
done and keep up the customere service
Jon Sewell |
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May I take this opportunity to thank you for your very
efficient and prompt service.
I ordered a car audio CD/MP3 player on Wednesday, P.M.
over the internet and received it the following day at
9.00 a.m.
It was fitted and operating by 10.00 a.m.
I will certainly deal with you again and recommend you
to all my friends Thanks once again
Joe Strong |
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Order via web late tuesday night.
delivered thursday morning. excellent!!!
price fantastic. my order £100 more from another
source.
i'll come again.
thanks
James Lucy
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Camcorder received - thanks for the prompt service.
Customer expectations exceeded.
Thanks
Jim Papworth |
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Ordering and assistance has been excellent, will definately
recommend you to friends.
Good price and service, thanks.
Ian Wells |
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A quick note to say thanks for excellent service. I
ordered a Sony digital camera DSC-P93 on Friday evening
and it arrived Tuesday morning. Will definitely reccomend
you for both service and price.
Ian Denyer |
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Service was excellent. My item was out of stock but
I had numerous telephone calls and emails to let me know
the situation. The biggest problem I had was their choice
of distributors as they are not flexible by any account.
Well done HIway you saved me over £90
Claire Holliday |
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Absolutely brilliant, the service & speed of delivery
was second to none.
I ordered my goods at 03.00am on 25/05/04 when finished
late shift, they arrived at 12.00 miday 26/05/04.(33 hours
from order to delivery) very impressed.
Graham Howarth |
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Thank you for the excellent service shown in my purchase
of a Bosch WFO 2466 washing machine. It was ordered on
Thursday 20th May and arrived Friday 21st May, less than
24 hours later-and all at a fantastic price!
Graham Edwards |
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Thank you for excellent service - one of the best on-line
buying eperiences I have had. patricualrly credit your
commuications with the customer. Great prices too.
Graham Obeney |
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I would just like to thank yo9u for your easy to use
web page and also your extremly cheap products as the
cd player i am gettin of you is £400 at halfords
so thankyou so so much
Marco Palumbo |
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Excellent service.
I ordered a minidisc recorder over the internet one evening,
it was packed and despatched the following day and delivered
the day after.
Could not have been better service. Well done.
Gil Townes |
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A very good service, very quick & efficient.
Gerald Meek |
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Excellent Service - Thanks.
I was originally sent the wrong unit, but this problem
was easily and efficiently rectified and the new/correct
model sent.
A really "painless" experience (10 out of 10).
All the best
Geoff Redsell |
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Many thanks for an efficient service
Gareth Baldwin |
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I would just like to say how impressed I was with the
service and delivery. Your site was the only place I could
find the item I required. You were also fantastic in arranging
next day delivery even on a Saturday. I will be buying
from you again in the future without doubt, luckily for
you I spend a lot of money and look forward to putting
some more your way.
Many Thanks
George Smith |
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Bought a camcorder saved nearly £140.Item delivered
within 2 days, very pleased with product would definately
buy from this website again
Darren Lever |
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I orderd a new television shortly before lunch on Thursday
(by web and telephone) I received the goods shortly after
lunchtime the following day. The goods were in perfect
order, good packaging etc. A superb, first class performance.
Thank you and I would deal with you again with confidence.
Dennis McPherson |
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Excellent website ,great price and very informative
e-mails at every stage of order which arrived within 48
hours thanks very much .
Excellent service highly recommended
Dean wakeman |
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I'm REALLY impressed!!!
From time order placed to delivery, less than 48 hours
(tea time Wed to late friday a.m.), all goods exactly
as ordered (this doesn't always happen with some suppliers!)
Many thanks.
Dave Watson |
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Many thanks on a superb service.
Noy only did I purchase the DV camcorder at the best price
available but it was delivered very swiftly indeed. Communications
were suberb and I don't hesitate to wholeheartedly recommendi
HIWAYHIFI - they do the business!
Cheers
Brian Clark |
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Thanks for an excellent service, and superb value!
I ordered a JVC CD Car Stereo on Friday night at about
9pm, and it arrived on Tuesday, which is fantastic, considering
you guys don't work on the weekend. It was posted on Monday,
and arrived on tuesday, and i saved about £80 on
the same stereo being sold in the high street stores.
This place is the cheapest online or offline place that
i could find what i was after, and i'll deffinetly use
this place in the future.
Mind you, you did put the frightners up me yesterday
when i opened the package and saw a Sony DVD player box
staring up at me.... i thought "oh damn... now i'll
have to send it back and wait ages for them to sort out
sending me my actual order.."... but i opened the
box anyway, and you guys had put the box for the stereo
inside that with tons of air cushions to protect it....
phew!
I had it fitted as soon as i got home from work, and
its a great stereo!
Thanks guys!
Aaron Bradbury |
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To everyone at hiway hifi ltd you want to give your
self a gold star my radio was deliverd to my door step
with in 2 days. Thank you every one.
Bernard Ralph |
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Thank you. Irecieved my purchase within 24hrs will
recommend to others without a doubt and I will definitely
shop here again excellent service. 10 out of 10!
Masood Aslam |
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Excellent! I ordered on the Sunday, The monday was
a bank holiday but it was still delivered by Weds morning.
It was also the cheapest i'd found my camcorder. Deffo
use you again.
Alex Austin |
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Very impressed with the turnaround on this order; next
day delivery. No problems at all with the goods, so will
come back!
Alan Glancey
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Although one of my items was out of stock, the service
was excellent and I was called by an employee to tell
me when the out-of-stock item would be shipped. My other
purchases arrived promptly this morning in perfect condition.
Yours are the best prices I could find on or off the internet,
especially for sony headunits. I've recommended you to
all my friends. Thanks for a quality service.
Richard Smith |
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Just want to say that the Camcorder arrived in perfect
condition very promptly. I was delighted with the service
received, and would heartily recommend Hiway Hifi.com
Aidan Kieran |
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Many thanks excellent service, excellent communication
and an excellent site will be reccomending to friends and
look forward to puchasing again in the near future :)
Paul Crompton |
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Brilliant service. I ordered a camcorder Thursday lunchtime,
tracked its progress Thursday evening and it arrived Friday
morning. Can't ask any more than that. Thanks.
Patricia Scott |
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| Some comments for you: "Excellent service even when
things go wrong. I bought a freeview video recorder (DAEWOO
SV900) which had a video fault. The unit was replaced very
quickly and works fine. It makes such a difference dealing
with people who want to help!" Ken Proctor |
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| Quick delivery. Cheapest on the net for the model
of car CD Pioneer DEH-1530R. Excellent service. Recommended.
Damien Carroll |
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| Very impressed with slick and courteus telephone service
prior to my online purchase. Camcorder arrived when expected
and I saved a lot of money so - thankyou.
Colin Pugh |
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| Just a brief email to say thank you for promptly dealing
with my order. I ordered a roberts world radio from you
on - a web purchase - on sunday last week, and I received
delivery of it today Tuesday. I am very pleased with the
radio and the standard of service given by you. I will
have no hesitation in coming backk to you in the future
for other purchases and will readily recommend you to
my friends.
thank you
Brian Angell |
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| Many thanks for the very efficient and helpful service.
I would certainly do more business with you in the future
Hill Hamish |
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| First time buyer of camcorderordered from you Friday,good
feedback on emails ,delivered Tuesday (earlier than requested
,but what the hell)Good gear seems,OK,May well use your
site again.Thanks
Charles Virr |
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| Absolutely spot on! Was a bit dubious by all the good
comments (thought they were selectively biased) but ordered
Kenwood Head Unit on Sunday night and it turned up 11.00am
on Tuesday. Cheapest price for that unit too! Also, CityLink's
service was spot on and their tracking service (which
you usefully sent a link to by e-mail - well done) was
very handy indeed
Alan Watson |
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Just wanted to say thanks for fabulous
service and super fast delivery.Placed my order Sunday night,
received an e-mail to tell me my order had been dispatched
Monday afternoon, Item received Tuesday morning :)
G Scott |
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I ordered a Sony TRV355E Handtcam from your
Website at 4pm on Monday. It was delivered first thing Wednesday!!
This is the fastest delivery I've ever had from an on-line
order. I also saved a considerable amount of money on the
deal.Great service!! I'll deal with you again, I'll also
recommend you to anyone looking for a bargain.
Regards Malcolm |
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| We received the Sony DSC P12 Camera
today. We have been very satisfied with the service from
Hiway Hi from ordering through to receipt of goods. It
was good to be kept informed of our order and delivery
and cannot fault the service given. Many thanks.
David Thomas |
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I'm very impressed with the speed of dealing
with the order. I also appreciate the measures taken to
ensure the security - ie requiring identification to authorise
sending to an alternative location.Thankyou!
Adrian North |
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Excellent and prompt service, Thank you
Craig Hargreaves |
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I was amazed at the speed of delivery and how easy the
tracking system was My television is up and running already,
I only ordered yesterday and i am happy.off as the service
is very good.would reccommend
Philip Walker |
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Thanks guys! Fantastic Service. Real next day delivery,
PLUS parcel tracking! Great price and friendly on the phone.
No faults.... Howard Smith |
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Thanks a lot. I was really impressed with the service
and the speed of delivery. I ordered a Sony digital video
camera at 4.30pm yesterday (11 March) and it arrived this
morning (12 March) at 11.30am. I'm looking forward to unwrapping
it when I get in this evening. Thanks again. Roger
Batt |
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I have just purchased a Sony TRV 33 from Hiway Hifi. I
chose them after having been disappointed with the service
provided to me by a local high street camera dealer who
was unable to provide me with even a modicum of service.
I placed an order on-line with Hiway Hifi late on a Monday
evening. I received a flurry of e-mails in response informing
me of confirmation of order, payment and indeed a web link
to the courier to track my delivery. The camera was delivered
8am on the Wednesday morining in pristine condition. This
is the first time I have used the services of Hiway Hifi
and in view of the prompt efficient service I have already
recommended them to several work colleagues. I will have
no hesitation in the future of using their services
Jim Liggett |
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I made my first purchase of a car stereo from you over
the weekend, it was delivered the following Tuesday which
enabled installation the same day.Thank you for a prompt,
efficient and cost effective service.
Regards
Robert McLellan |
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Thank you for your very effecient serive. It is the first
time I have ordered from your company but I will certainly
do so again in future. Thanks again.Mr G Thomson
Geoffrey Thomson |
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Excellent service, communication brilliant throughout.
Won't hesitate to use again.. Thanks!
Simon Philpot |
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The JVC camcorder arrived the next day as promised. Absolutely
first class service, I will recommend you to all my friends.
Well done. Gary Nuttall |
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Thanks for the most efficient and professional way you
handled my recent order.
Thank you. Geoff Sheard |
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Product Received within 2 days Very good service
Thank you
Rolan Hornsey |
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| Just a THANK YOU for your prompt service,only ordered
my camcorder on Friday night, because I needed it delivered
to my works address I could not fax details required until
first thing Monday, low and behold around 2pm on Tuesday
the carrier had delivered the item. Thanking you once
again.
Eileen Uren |
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| Excellent service - fast response to queries / Very
helpful.Cheap prices and fulfilled price promise - cheap
delivery compared to some other sites.Item recieved on
time.Will use again when needed.Eccellent
Martin Booth |
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Very user friendly web-site Jeffrey Sherer |
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Thank you for a SUPERB fast service! The video arrived
on Tuesday morning! I ordered it on Sunday, and it came
on Tues and I had it up and running by Friday (had to
sit down and read the instructions first!).Anyhow I am
delighted as it does record programmes WITH subtitles,
which is why I bought it.I will pass on your site to other
people.
Marika Rebicsek |
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Order received safely. Many thanks for your prompt
reply to my price query and for your prompt attention
to my order.
Roy Hill |
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I must congratulate you on the way you dealt with my order
for a Panasonic VCR.
Ordered on the Internet around mid-day on Tuesday and delivered
at 11am on Wednesday - fantastic!
Thank you!
James Howell |
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Service has been excellent, Ordered Speakers Monday afternoon.
Delivered Thursday morning. Hassle Free Shopping.
Thank you very much Paul Whitty
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I have bought lots of items over the internet but I can
without hesitation say that the above order was the most
outstanding of them all. You either emailed me or phoned
me at every step, everything you said would happen did and
even the courier you used was polite and courteous. I am
so impressed! You are even very competitively priced!
I will not hesitate to use your company again and I will
recommend you to anyone who cares to listen.Thanks again.
Nick Payne |
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Excellent communication, prompt delivery, unbeatable
price. Very impressive throughout!
Nathalie Murcott |
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I would like to give hiwayhifi a 10 out of 10 rating this
is the first time i paid for something over the net and
was really doubtful but this company is great the service
and delivery was great would recomend any time would use
agian and will tell others plesure doing business
Marian Fern |
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I would like to say what a pleasure it is to deal with
a fast efficient company on the internet. I will be using
you again and recommending you to my family and friends.
Excellent service.
Thank you
David Capstick
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| Response to order more than 24hours, I needed to phone,
maybe it was in the system.Once I contacted, excellent service,
package received 29th . Not bad considering the weather.
Herby Carden |
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| Thank you Hiwayhifi for a rapid and efficient service.My
wife was delighted with her new radio and I was delighted
with the price and your profesional approach!
Edward Shaw |
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| Just bought sony 950e camcorder on-line fromyou, it's
the first time i've ever ordered on-line and it was so
easy, especially liked the emailssent to inform me of
what was happening and the links to city-link couriers
for tracking my order, prompt delivery and received on
date shown on their website. i will very shortly be in
the market for a sony dsc-717 camera and I know where
I'll be going to get one, hiwayhifi. absolutely fantastic
service and price, keep it up. regards, dave
David Sobey |
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| Delivered as promised and working perfectlyat present.
I am taking a look at your DigitalCamera's
Thank you for the very efficient service
Mrs f Greenwood |
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| My order had to be ssplit into 2 due to shortage of
stock over christmas. You called me the day after i placed
the order to discuss options for delivery. Nothing was
too much bother and i felt in control at all times. Your
customer service sets you streets ahead of anyone else,
i will be recommeding you to all my friends. Keep it up!
Brian Airlie |
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| Speedy delivery and would recommend website/service
to friends and family.
Yours sincerely,
Tracey Hillier |
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| Just to let you know, I received the good this morning
promptly. Thanks very much, I am very impressed with your
serivce.
Juanita Leung Sock Ping |
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| Unbelievable service - the item arrived
today! Many thanks
John Heatherill |
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| Thanks for the excellant price and speedy
delivery!
Regards
David Blackmore |
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| Order received. Prompt and professional
service. Thanks a lot!
Rowan Barker |
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Order process online simple and very easy
to follow. System for checking order status very good. Goods
arrived in excellent condition despite scruffy / smoking
courier.
In all, no complaints, excellent service, will use again.
Thankyou, Andy.
Andrew Massingham |
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Many thanks for the prompt and helpful
service with the supply of the Sony Headphones
Hamish Dutie 2004 |
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| Thank You very much...Camcorder arrived
this morning at 8:20am... only 40 hours after ordering!!
What a service.. the best website i have used for any
purchase... will do business here any time! thanks again
Gary White |
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| A VERY EFFICIENT SERVICE OFFERING EXCELLENT
VALUE
Bernard Sharpe |
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Thank you for your excellent service -
I was amazed to find my order (no: 33801) arrive this morning,
just a day after I placed it with you! In contrast, an order
for the same camera I placed with Nomatica still hadn't
been processed after a week, so I had to cancel it and hence
order via you guys.
Well done, and I'll make sure I recommend you to other people.
Nick Moreno |
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I ordered the Sony DSC P72 digital camera
on Monday and it arrived early morning on Tuesday. Excellent
service with very fast delivery. I would have been happier
if my request for price matching the additional 128 MB memory
stick was accepted ..but neverthless good service which
i would definetly recommend. Rajesh Nair |
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Best Price and great service, I placed
my internet order for a digital camera on new years day
and it arrived on the 5th as the online parcel tracking
said it would
Bill Sumner |
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Just to to say thought the order was
very smooth and fast and will definately buy from here
again!!
Chris Gronow |
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I just wanted to say how delighted I have
been with the ease of use of your site and the speed of
order fulfilment. The price you offered provided the best
value by some way and my expectations have been exceeded
on the whole process. I will definitely use Hiway again.
Regards. Richard Cockburn |
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| Thanks for the outstanding service. From
order to delivery was effectively 1 day. The product arrived
well packaged and is of excellent quality. This kind of
service, with no problem is rare and much appreciated.
Mike Groves |
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Order 31729, received 31/12/03. Excellent
service,good price, effiecient delivery, no complaints...........Thankyou
Lyndsay Connelly |
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| Just a quick note to say thanks for
the brilliant service.The Sony camera was the best price
on the Web,and delivery was spot on.Would recommend everyone
to use Hiwayhifi.com.
Kind Regards
Terry Taylor |
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My feedback I ordered via the internet a
JVC camcorder on the 31/12/03. Got an e-mail on the 2/1/04
advising me of the carriager and despatch date of 5/1/04
I conatcted the carriaer on the 3/1/04 and collected the
parcel as the 5/1/04 was a working day.I do not give comments
likley only when it is deserved, this is the first time
I have used this company, and am pleased with what service
I got regarding delivery. Thankyou and keep up the good
work. Anna Mozol |
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Well done in delivering the DENON RCD-100
receiver in less than 2 working days. Web site and ordering
process were also excellent.
Just puzzled about the finish in black, because in every
photo I've seen it has been in a kind of gold. No problem
though.
Regards, BC
Brian Clegg |
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I would like to thank you for your fast
serviceand can not say how happy I was get to get my "
CD " player so quick. Peter Wilson |
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Hi Very pleased so far with the service
from you
Yours Martin R Adams |
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| Good service with tracking facility.
Excellent product.
Thank u.
Vidyasagar K |
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My Brother in law ordered a camera from
my computer on Boxing day tea time (Fri) and recieved
it 8am Tuesday.I was kept up to date via e-mail every
step of the way and would definately use Hiway again..
Willian Lupton |
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First time I have ordered goods from
your company - was very impressed with the price, service
and delivery. Will definitely use you again. Ordered goods
Sunday evening and they were with me Tuesday a.m. at 9.30.
In effect, a one day turnaround.
Well done!
Linda Willard |
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great service
got my cam the day you said
P Henderson |
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Order No. 30969 (JVC VCR HR-V605) was delivered earlier
this morning. I am quite astounded with the execution
and superb attention to this purchase which was ordered
on 28 Dec. and is up and running on 30 Dec.Congratulations
on this excellent service - I will return in the future.
Regards
Bryan Lillywhite |
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I ordered a camcorder yesterday at midday and it has
just arrived. This is fantastic service which you should
be proud of.
Thanks
Simon Jeffery |
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I was verry pleased with your prompt action with my
order. With which I recieved so quickly. Thank you. Merry
Xmas , Don E.
Donald Edmonds |
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Thank you for a very impressive service. I ordered a camcorder
on a Monday evening and received it on Wednesday.
The email notification was also excellent. I shall be recommending
your website to friends
Andrew Rowe |
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Have just received my order only 60 hours after I placed
it on the web on a Saturday night. Despite Christmas you
delivered in less than two working days - Well done!
Kevin Deutsch |
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I ordered camcorder on Sunday 21st, received it at
10.30am on Tuesday 23rd. Excellent service. I was going
to buy this camcorder from Comet on Saturday 20th but
the couldn't deliver it until 29th December and HighwayHiFi
was £20 cheaper. I will certainly use you again!
Thanks
Catherine Gardham |
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| The service was excellent I would suggest that the manual
discount should be done automatically as the arder confirmation
emailed back shows the full price and so prompted me to
telephone to query it. apart from that i have n complaints.
The delivery service was excellent and the online tracking
of parcels excellent as well. Thanks for a good service.
Phil Ward
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a quick note to say thank you for your excellent service,including
great prices,informative delivery,and speedy turnaround.i
shall have no doubt that i will deal with you again.keep
it up!
thanks
Mark Philips |
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Thanks for the most efficient and professional way you
handled my recent order.
Thank you. Geoff Sheard |
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| fantastic service, order placed friday evening, delivered
monday morning, superb, merry christmas.
Martin Townsend |
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| Excellent, rapid service. Delighted I've got the camera
for christmas despite leaving it to the last minute.
Thank you.
Fraser Bryce |
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| I am so impressed by your service. both on line and
by phone! Thanks for processing my order so fast. I had
been looking for the product for a christmas present and
you have delivered on time!!!
Many thanks,
Alison |
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| Recently purchased a Sony DSCP72. Efficient web site,
speedy delivery, excellent service. Thankyou
Mike Hepple |
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| Excellent service. Ordered camera and arriaven in
2 days as promised and cheapest price around. +++++
Kishore Vadgma |
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| I'd just to like to say how pleased I was with your
quick and efficient service, I placed my order on sunday
evening and my order was delivered Wednesday . I've had
some problems ordering off the web in the past and I was
reluctant to do it again. I've also found your prices
to be among the best on the web,The only problem is that
I'm seriously tempted to buy some speakers off you now
and can't afford it! Thanks again .
Chris Mulcahy |
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| Awesome. Absolutely stunning service. Thankyou. I
wouldn't hesitate in recommending you to anybody. My goods
were ordered in the early hours and on my doorstep 36
hours later. Long may you reign
Ian Howe |
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received delivery of my camcorder on monday
morning 15/12/03,excellent service,good prices and free
delivery,nice to see a company treating customers with honesty.will
recommend you to anybody looking for a safe purchase and
will come back for a digital camera in the future,thanks
for the quality service. John Brown |
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| Just a quick word, the service you offer
from start to finish is excellent. i required the product
to be delivered to my works address,no problem, order
one day delivered the next. Your competitors should take
note of the service you provide.......excellent
John Bould |
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| Just a quick line to say that my camera
was safely received and that I am extremely satisfied
with the price, service, and product I have received from
Hiway Hifi.
Many thanks
Gareth Fuller |
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Thank you for a great service.My order
was delivered within two working days, and at a great
price.
Thanks Again, and Merry Christmas.
John Coogan |
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Website very good and order speedily processed.
However, I did say weekend or evening delivery preferred
(didn't know which carrier you would use).Not received parcel
yet. Can't contact ParcelForce at Mitcham at weekend so
intend to go there on Monday am to collect - hopefully!This
is just to put you in the picture. I will email on Monday
to update you. Gordon Powell |
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| Have just received my first order from
you - a digital camera.Delivered as promised.I'm a bit
wary of ordering through Internet, and with a company
I've notheard of.I'm sure this won't be my last order
with hiwayhifi.
James Brownlee |
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| Great Service, ordered Sunday delivered
Tuesday, excellent price.
Andrew Lennarz |
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Excellent speedy service, the Walkman arrived
this morning. Morag Banks |
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Just to say thanks for excellent service.
ordered jvc 200 camcorder onfriday & arrived safely
as promised on monday am. thanks very much & isaved
over £200 David Snelling |
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Very impressive, can not fault the product,
service, or the delivery atall. Will certainly buy from
Hiway Hifi again. Thanks for everything.
Ryan Mcclintock |
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Just wanted to say that i recieved a
car cd player from you, the sevicewas excellent and I
am really pleased with the product. It was definatelyvalue
for money and i would be more than happy to use your online
servicesin the future.
Thanks,
Becky Terry |
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Many Thanks for prompt service. Camcorder
ordered on Monday24/11/03 ,received on Wednesday26/11/03.
Staff were pleasant and helpful on phone.Joe Flannagan.
Joseph Flannagan |
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Excellent service with excellent savings.
Would definitely use again Andrew Moncrieff |
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Just like to say thank you. I placed my
order for a SONY MDX-CA790Xin-car Minidisk/Tuner on night
of the 26 Nov 03. It was fitted andworking beautifully in
my car by lunch on the 28 Nov 03. Excellentservice and I'll
certainly be recommending Hi-Way Hi Fi to friends andcolleagues.
Edward Stout |
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Good service and nice product, a credit
to e-commerce. Many thanks! Neng Jiang |
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| 100% Pleased, my head unit arrived in less
that 20hours of pressing thesubmit button and works amazing
in my car and a hell of alot cheaper thanhalfords where
I tested it out before I orderd :D
One very Happy custormer
Cheers people
Martin McFeely |
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I must say the customer service is fantastic.
You kept me up to date withevery detail of my order from
placing it to receiving it.
I'm extremely happy with the Sony InCar CD player and
would highlyrecommend using you to anyone. Thank you!
Keely Wilkinson
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Just received my order.Very pleased with
the whole ordering and delivery service.Well done!
Colin Tarlton |
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Excellent service, great price, no problems
Mark Heppell |
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| Just like to thank you for the excellent
service you gave me. Not only didyou beat the price I
quoted to you for my camcorder but I also receivedexcellent
e-mail feedback so I could track my order and it arrived
nextday (yesterday)! I will be keeping a close eye on
your website from now onand will hopefully be making further
purchases in the near future. I willalso recommend you
to friends.Thanks again.
Nick White |
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good price, quick and efficient service.
v. happy
Neil Rothwell |
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thanks for the service re:42 hitachi
plasma.the tv is AWESOME, it has the whole family amazed!
Keith Lewis |
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thanks for your very helpfully service
I will be back to order more intime.
well done as a company and thanks to vimal for keeping
me informed
Gillian Millard |
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Just a few words to say thanks for the excellent service
I received with the order I placed with you - it arrived
in less than 24 hours after placing it on the internet.
I also liked your website, found it straightforward and
easy to use It was a pleasure to do business with you and
I hope to do so again in the future.
Kind regards Paul Warner |
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I should say Good price, quick service, and cooperative
staff are things that trade companies require to lead their
business. I think you have got them all!!
Best of the luck with your business. Shahrokh Aryan |
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I have bought a camcorder from you. I am very impressed
on how easy it is to order goods, and how fast it is despatch.
Thanks again for the experience. Will shop again with you.
Tony Brighton |
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| CD changer was ordered SundayEvening. Changer came early
today (tuesday).
Great service, great product, fantastic price, thanks
a lot
Will reccomend you to others for sure.
Thanks
Alan Ohren |
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Just received my order of a JVC 250 Camcorder which I
only ordered yesterday (13.10.03).
Thank you for your excellent service. Paul Ratcliffe |
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| Very good service. Ordered a camcorder on the Sunday afternoon
and had it delivered 09.00 on the Tuesday.
Thank you
Steven Baker |
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| Was looking for a replacement digital camera.
I ordered the Sony DSC-P12 from you and after comparing
prices, I found your price was the cheapest price on the
web.
Your price was even cheaper than Dixons Tax Free at the
Airport.
To top it all off, I ordered the camera on Friday and
it arrived Royal Mail Special delivery at 9:10am Monday
morning!!
Thank you! I will use Hiway in the future!
Very Happy!
Neil |
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| Excellent service. Video DVD combi ordered Monday 6 October
- received Wednesday 8 October - a.m.
Would use your company agan in the future.
Thanks
Pat |
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Thanks for the most efficient and professional way you
handled my recent order.
Thank you. Geoff Sheard |
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| I received my order today, thanks for a very prompt service.
When I phoned to find the status today, however, I found
the service to be very helpfull.
Thanks very much.
Gary Ford |
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| I ordered a camcorder this morning Oct.1 GR-D20 and
I must say how polite you all was it is the first time
Ii have bought any item from you but it will not be the
last Ii was surprised how fast the service was thanking
you in advance.
Thank You,
(Mr) S.G.Haynes |
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| A quick note to say what a pleasure it was dealing
with your organisation earlier this week and how impressed
I was with your service and efficiency. My initial call
was answered promptly, (and not by a machine! ), my enquiry,
which was not straightforward, was patiently and politely
dealt with by a gentleman
who twice went to check on a couple of queries that I
raised, and who returned promptly with reassuring answers.
The items subsequently ordered duly arrived the following
morning as promised. In these days of frequently indifferent
service, dealing with your company and staff was a delight.
Thank You,
Lee Tilson |
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| Very prompt delivery.
Thank You,
WILLIAM DICKEY |
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| I would like to thank you for your prompt processing
of my order. The goods arrived in perfect condition &
it was exactly what I ordered. Marvelous !!!
Thank You,
Stubby |
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| Speedy delivery and would recommend website/service
to friends and family.
Yours sincerely,
Tracey Hillier |
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| Many thanks for your prompt reply to my e-mail, and
thank you for despatching my order so quickly.
Just for you information a friend recommended Jungle.com
to me, He told me he buys everything from them, and insisted
that I won't find anywhere cheaper, etc., etc. So I had
a look at their web site and they are selling exactly
the same camcorder I have bought from you for £549,
£102 more, and that does not include the "free"
carry case that you are offering with it. So I passed
your web site details on to him.
No doubt we shall be shopping with you again soon, as
we are looking for a DVD but cannot make up our mind which
one yet.
Many thanks once again for your courteous, professional
and very prompt response to my order.
Yours sincerely,
Peter |
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| Got the camcorder this morning! Amazing
service – thanks!!!!!!
Kind Regards,
Simon
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I have just purchased a digital camera
from yourselves and I want to congratulate you on a excellent
service.
You sent the camera when you promised and when parcel force
screwed up you chased and hassled them.
You promised to get back to me and I was amazed you did
several times with progress reports.
Then when it was all sorted out you say you would refund
my extra postage for next day delivery.
Sure enough it came through the post yesterday.
I never expected to see that again, especially without prompting.
You all deserve a pat on the back for an excellent service.
I will gladly recommend you to anyone and you will be my
first choice in the future.
Once again that very much.
Regards
Rod Thomsett |
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| I received the camera just when you
said I would. Excellent service!!! Much impressed, thanks.
Camera is bloody good to!
Regards
Mark |
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| I ordered this camcorder yesterday, and
got it today, I am well impressed with that service, how
can I note this ? (I am about to post comment on pricerunner.com
also :-)
John Groarke |
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I received my order first thing this morning
and I just wanted to thank you for your brilliant service.
Courteous and efficient.
Many Thanks - I'll definitely be using you again.
Nick |
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| Thanks for all your help nice to deal with
a good company and good staff
Thanks
K Parry |
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| Camcorder arrived OK, earlier than I expected
actually, seems to be working fine, takes lovely images.
Thanks for everything, I'd have no hesitation in recommending
your company to anyone.
Don |
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Received 10.25am today. Thanks very much
once again I will have no hesitation in purchasing items
from you in the future and also recommend you
to friends and colleagues.
Kind Regards
Bev |
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I purchased a JVC GR DVL 357 as a birthday
present for my wife. I found the service to be excellent.
I received an e-mail before placing the order, from a member
of staff who gave me all of the information that I asked
for and rounded off with the comment, "I do hope your
wife enjoys using her birthday present".
I received the camera and had problems with what I thought
was a piece of bundled software. I e-mailed HiWay and even
though the rep realised that I had made a mistake and received
the software bundled with a firewire card purchased elsewhere,
he phoned me and assisted in identifying the problem. I
would have no problems with using this company again and
would heartily recommend them. Ian Pollard
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I purchased a Philips 32PW9566 from
Hiwayhifi as they were the cheapest I could find. Their
reviews were good so I decided to take the chance. I rang
to confirm the TV was in stock and ordered it at 4:30
Tuesday afternoon. I rang on Wednesday to confirm the
order, they gave me the reference number of TNT and the
expected delivery of Thursday... Excellent service!
Stuart |
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I ordered a Sony 32" Widescreen
TV using their web-site. I had previously tried to order
the same TV from a number of other sites who were offering
a cheaper price but none of them had the model in stock.
I was notified that my TV would be shipped as soon as
my payment had cleared. Sure enough the TV arrived by
courier two days after I placed my order. How about that
for service!
T Carter |
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First class! I purchased a 15" Panasonic
LCD TV. Hi-Way improved on the price offered by empiredirect
and confirmed that the TV was in stock. Placed an order
at 11pm on Tuesday evening and delivery arrived safely 11am
Thursday. Fraser Smart |
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I ordered a digital Camcorder Monday am
and the goods arrived Tuesday noon including free items
also excellent service and very friendly help.
Anonymous member |
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They weren't the cheapest for the Sony
camcorder DCR-TVR30 I wanted, but I choose them on the strength
of the reviews here. Ordered over the phone 9:30am Monday
. Arrived Tuesday 11:30am. Excellent. Unfortunately I forgot
to mention the free carry case they were advertising, and
so did they! 2 more phone calls and 2 weeks later it arrived.
GuiltyCol |
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Ordered on-line on Wednesday evening, got
a phone call on the Thursday to ask what colour I wanted,
delivered on Monday morning via royal mail. 2 working days,
not bad! The web-site was easy to use, my only feedback
is that there wasn't a colour option on the amp I ordered,
but the phone call next day made up for it. very nice people
to deal with.
Other retailers, take note. Steve Williams
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I purchased a SONY VX2000 via their internet
service (very good price!) , got it to Sweden at my door
in less than a week , including payment confirmation time.
No wait time on the telephone, got straight answers and
helpful guys on the telephone, cheap prices, excellent service.
Very recommended!!! Hani Freiwat |
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Ordered late pm Sunday,received wed.12
noon.
saved £173 on high st.prices,lubbly jubbly.
Highly recommended.
Tony |
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I placed the order on Tuesday am. Delivery
for the next day was offered, but I needed to delay delivery
for a couple of days. Goods arrived as promised on Friday.
Progress of order provided on web site. E-mail notified
me of order confirmation and despatch of goods. Price very
competitive but not the cheapest possible.
Highly recommended. Allan Kemshell |
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| Thank you for such brilliant service. I
had just cancelled an order with another company after waiting
for over 3 weeks for a Sony DCS-S85 digital camera. I saw
you web-site and ordered a camera from you at 4.00pm yesterday.
It arrived at 12.00 noon today. Brilliant!
I must also add that the member of staff who I dealt
with was extremely courteous and efficient.
Top Marks
David Hewgill |
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| I just wanted to thank you for excellent
customer service. I e-mailed yesterday about a piece of
bundled software and received assistance by phone within
half an hour. My total buying experience with your company
has been the best I have ever come across. I would be
happy to recommend you to anyone who asks.
Pollard
Nothumberland |
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Just a quick note from a very satisfied
customer.
I placed an order with you on Saturday afternoon and
received the goods early Tuesday morning. The service
was exceptional!
Thank you
Mark Jackson-Smith |
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Received parcel on Tues. morn first class
service first class price. thanx
regards
Mark |
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Thanks for all of your help, it arrived
yesterday. I will definitely use Hiway again in the future
and also recommend it to friends / colleagues in UK.
Andrew |
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I ordered on a Saturday evening and received
the goods on the Tuesday morning at 9am. I saved £120
on the high street prices by ordering with this company!
B.Parry |
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Video recorder ordered 10:30pm Saturday
night, Delivered 8:00am Tuesday morning bang on expected
arrival date. Cheap prices, excellent service. Other online
retailers note: This is what the customer wants!!
Alan L. Ramsay |
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I have now received the camera and films.
Thank you very much for your efficient service. I will
continue to recommend you to my colleagues.
Thank you again
R D M GADD |
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| Just a short note to say many thanks
to your team.
Product arrived this am, currently getting to grips with
the manual:)
Kind regards
Barry
A very satisfied customer |
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Received promptly and safely - and some
£20 cheaper than the High Street. What can I say? Thanks,
and keep up the good work!
Steve |
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I received your package yesterday app.
at 2.30 p.m.. Thank you very much for the quick action.
I will give you and your company a high score on the
pricerunner.dk scoreboard.
Regards,
Ole |
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This site is really cool. It's pleasurable
to browse the various pages and just have a look at the
top ten buys of the weeks. Special offers can't be missed.
There's the option to go and visit the showroom where
periodically are demonstration facilities.
Morticia |
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