About Us Showroom Contact Comments Links FAQs Sitemap 24th May 2012
hiwayhifi.com
Home   USER: Not Logged in. My Account Order Status Advanced Search Shopping Basket
Customer Comments

Feedback from our customers is a very important part of our business. Whether it be praise or criticism, every piece of correspondence helps us do business better.

So please tell us if you had an exceptionally helpful sales representative, a particularly punctual delivery, or simply found it hard to find a particular product. Every little bit helps.

To send us a comment, please click here.

Back------abc
 

Many thanks for your fast professional service, look forward to buying from you again.

Wayne Corby


 

Thank you very much for the exceptionally quick attention to my order. The delivery could not have been quicker, and everything was exactly as requested. I am delighted with the camera.

Anthony Hicks


 

Outstanding service, This is by far and away the best online retailer i have come across, I ordered an Alpine head unit on a sunday night and by tuesday it was delivered to my door at the time i had requested. Then Yesterday night i order some speakers and the order has been proccessed, Accepted and sent all the next day and am currently expecting delivery tomorrow. Very highly reccomended, will tell friends about their top draw service, They don't **** you around!!!

Chay Dugdell


 

Very pleased with the service.
Iron was despatched quickly & is as described, in well packaged condition.
Will happily buy again.
Regards.

Robin De


 

I chose to buy from HiwayHIfi because of the excellent customer feedback and the poor serviceI received from other suppliers. I'm glad to say that HiwayHifi were first class and I would have no hesitation in buying from them again.

Ricardo Wechter


 

Goods received. As good as your word. Prompt and excellent service.
Thanks.

Richard Giordano


 

Have bought Samsung 22" LCD TV from you. Just writing to say that your service was absolutely brilliant. Great product info on website - easy to order - fantastic price - superb customer service/info ref order tracking etc - delivery perfect - product awesome. Many thanks for your help with this matter - I am exceptionally pleased with the whole experiance and WILL DEFIB=NATELY be back again in the not too distant future.

THANK YOU!!

Pete Curtis


 

I am very pleased with the promt service you provide. This is the second time in as many months that i have used you. Your prices are unbeatable.i will use you all the time now.keep up the good work. thank's again

Paul Kirk


 

Very quick response and great service. Order arrived as suggested on tracking system, within 2 working days of order. Many Thanks.

Paulette Morton


 

I would like to commend the excellent service i have received for the above order. The delivery was on time and above all the best thing was the constant updates being sent about the status of my order. I think this is great service and I would recommend HiwayHifi to all my friends. Please pass on my appreciation to all concerned and do keep up the great work.

Sincerely

Mirza Baig


 

Fantastic service... ordered one day delivered the next.. very good service

thanks

Chrysanthus De Silva


 

The iron I ordered over the Bank Holiday arrived at 0730 this morning. An excellent service, many thanks.

John McIntyre


 

Cheap and prompt delivery. Very good service.

Jamie Duncan


 

Ordered on Tueday delivered by Wednesday, FREE delivery and cheapest package by far. GreEEEat value, will use again.

Thanks.

Lee Burgess


 

I would just like to express my delight at your service.
At 10am on Wednesday I ordered a CD player from you. At 6.20pm I was advised that the order had been dispatched, and it arrived (in attrocious weather) at 2pm on Thursday. Excellent service, excellent value. I will certainly use you again and recomment you to my friends.

Keith Watts


 

first rate service, ordered jvc dvd unit late thurs night via internet, arrived monday 8am.
many thanks.ref monday june 14.

Kevin Maltby


 

Ordering was simple. Delivery prompt and efficient. Note on delivery to call before arriving was carried out. Very happy with the whole transaction. My only issue was that it wasn't easy clear when ordering if an installation service was available on delivery as this is something I would have taken up.

Juliana Finisterre


 

Placed and order Wednesday evening, DVD player delivered Friday morning. Who says customer service is dead. Well done and keep up the customere service

Jon Sewell


 

May I take this opportunity to thank you for your very efficient and prompt service.
I ordered a car audio CD/MP3 player on Wednesday, P.M. over the internet and received it the following day at 9.00 a.m.
It was fitted and operating by 10.00 a.m.
I will certainly deal with you again and recommend you to all my friends Thanks once again

Joe Strong


 

Order via web late tuesday night.
delivered thursday morning. excellent!!!
price fantastic. my order £100 more from another source.
i'll come again.
thanks

James Lucy


 

Camcorder received - thanks for the prompt service. Customer expectations exceeded.

Thanks

Jim Papworth


 

Ordering and assistance has been excellent, will definately recommend you to friends.

Good price and service, thanks.

Ian Wells


 

A quick note to say thanks for excellent service. I ordered a Sony digital camera DSC-P93 on Friday evening and it arrived Tuesday morning. Will definitely reccomend you for both service and price.

Ian Denyer


 

Service was excellent. My item was out of stock but I had numerous telephone calls and emails to let me know the situation. The biggest problem I had was their choice of distributors as they are not flexible by any account. Well done HIway you saved me over £90

Claire Holliday


 

Absolutely brilliant, the service & speed of delivery was second to none.
I ordered my goods at 03.00am on 25/05/04 when finished late shift, they arrived at 12.00 miday 26/05/04.(33 hours from order to delivery) very impressed.

Graham Howarth


 

Thank you for the excellent service shown in my purchase of a Bosch WFO 2466 washing machine. It was ordered on Thursday 20th May and arrived Friday 21st May, less than 24 hours later-and all at a fantastic price!

Graham Edwards


 

Thank you for excellent service - one of the best on-line buying eperiences I have had. patricualrly credit your commuications with the customer. Great prices too.

Graham Obeney


 

I would just like to thank yo9u for your easy to use web page and also your extremly cheap products as the cd player i am gettin of you is £400 at halfords so thankyou so so much

Marco Palumbo


 

Excellent service.
I ordered a minidisc recorder over the internet one evening, it was packed and despatched the following day and delivered the day after.
Could not have been better service. Well done.

Gil Townes


 

A very good service, very quick & efficient.

Gerald Meek


 

Excellent Service - Thanks.

I was originally sent the wrong unit, but this problem was easily and efficiently rectified and the new/correct model sent.

A really "painless" experience (10 out of 10).
All the best

Geoff Redsell


 

Many thanks for an efficient service

Gareth Baldwin


 

I would just like to say how impressed I was with the service and delivery. Your site was the only place I could find the item I required. You were also fantastic in arranging next day delivery even on a Saturday. I will be buying from you again in the future without doubt, luckily for you I spend a lot of money and look forward to putting some more your way.

Many Thanks

George Smith


 

Bought a camcorder saved nearly £140.Item delivered within 2 days, very pleased with product would definately buy from this website again

Darren Lever


 

I orderd a new television shortly before lunch on Thursday (by web and telephone) I received the goods shortly after lunchtime the following day. The goods were in perfect order, good packaging etc. A superb, first class performance. Thank you and I would deal with you again with confidence.

Dennis McPherson


 

Excellent website ,great price and very informative e-mails at every stage of order which arrived within 48 hours thanks very much .

Excellent service highly recommended

Dean wakeman


 

I'm REALLY impressed!!!
From time order placed to delivery, less than 48 hours (tea time Wed to late friday a.m.), all goods exactly as ordered (this doesn't always happen with some suppliers!) Many thanks.

Dave Watson


 

Many thanks on a superb service.
Noy only did I purchase the DV camcorder at the best price available but it was delivered very swiftly indeed. Communications were suberb and I don't hesitate to wholeheartedly recommendi HIWAYHIFI - they do the business!

Cheers

Brian Clark


 

Thanks for an excellent service, and superb value! I ordered a JVC CD Car Stereo on Friday night at about 9pm, and it arrived on Tuesday, which is fantastic, considering you guys don't work on the weekend. It was posted on Monday, and arrived on tuesday, and i saved about £80 on the same stereo being sold in the high street stores. This place is the cheapest online or offline place that i could find what i was after, and i'll deffinetly use this place in the future.

Mind you, you did put the frightners up me yesterday when i opened the package and saw a Sony DVD player box staring up at me.... i thought "oh damn... now i'll have to send it back and wait ages for them to sort out sending me my actual order.."... but i opened the box anyway, and you guys had put the box for the stereo inside that with tons of air cushions to protect it.... phew!

I had it fitted as soon as i got home from work, and its a great stereo!

Thanks guys!

Aaron Bradbury


 

To everyone at hiway hifi ltd you want to give your self a gold star my radio was deliverd to my door step with in 2 days. Thank you every one.

Bernard Ralph


 

Thank you. Irecieved my purchase within 24hrs will recommend to others without a doubt and I will definitely shop here again excellent service. 10 out of 10!

Masood Aslam


 

Excellent! I ordered on the Sunday, The monday was a bank holiday but it was still delivered by Weds morning. It was also the cheapest i'd found my camcorder. Deffo use you again.

Alex Austin


 

Very impressed with the turnaround on this order; next day delivery. No problems at all with the goods, so will come back!

Alan Glancey


 

Although one of my items was out of stock, the service was excellent and I was called by an employee to tell me when the out-of-stock item would be shipped. My other purchases arrived promptly this morning in perfect condition. Yours are the best prices I could find on or off the internet, especially for sony headunits. I've recommended you to all my friends. Thanks for a quality service.

Richard Smith


 

Just want to say that the Camcorder arrived in perfect condition very promptly. I was delighted with the service received, and would heartily recommend Hiway Hifi.com

Aidan Kieran


 
Many thanks excellent service, excellent communication and an excellent site will be reccomending to friends and look forward to puchasing again in the near future :)

Paul Crompton


 
Brilliant service. I ordered a camcorder Thursday lunchtime, tracked its progress Thursday evening and it arrived Friday morning. Can't ask any more than that. Thanks.

Patricia Scott

 
Some comments for you: "Excellent service even when things go wrong. I bought a freeview video recorder (DAEWOO SV900) which had a video fault. The unit was replaced very quickly and works fine. It makes such a difference dealing with people who want to help!"

Ken Proctor


 

Quick delivery. Cheapest on the net for the model of car CD Pioneer DEH-1530R. Excellent service. Recommended.

Damien Carroll


 

Very impressed with slick and courteus telephone service prior to my online purchase. Camcorder arrived when expected and I saved a lot of money so - thankyou.

Colin Pugh


 

Just a brief email to say thank you for promptly dealing with my order. I ordered a roberts world radio from you on - a web purchase - on sunday last week, and I received delivery of it today Tuesday. I am very pleased with the radio and the standard of service given by you. I will have no hesitation in coming backk to you in the future for other purchases and will readily recommend you to my friends.

thank you

Brian Angell


 

Many thanks for the very efficient and helpful service. I would certainly do more business with you in the future

Hill Hamish


 

First time buyer of camcorderordered from you Friday,good feedback on emails ,delivered Tuesday (earlier than requested ,but what the hell)Good gear seems,OK,May well use your site again.Thanks

Charles Virr


 

Absolutely spot on! Was a bit dubious by all the good comments (thought they were selectively biased) but ordered Kenwood Head Unit on Sunday night and it turned up 11.00am on Tuesday. Cheapest price for that unit too! Also, CityLink's service was spot on and their tracking service (which you usefully sent a link to by e-mail - well done) was very handy indeed

Alan Watson


 
Just wanted to say thanks for fabulous service and super fast delivery.Placed my order Sunday night, received an e-mail to tell me my order had been dispatched Monday afternoon, Item received Tuesday morning :)

G Scott

 
I ordered a Sony TRV355E Handtcam from your Website at 4pm on Monday. It was delivered first thing Wednesday!! This is the fastest delivery I've ever had from an on-line order. I also saved a considerable amount of money on the deal.Great service!! I'll deal with you again, I'll also recommend you to anyone looking for a bargain.

Regards

Malcolm

 

We received the Sony DSC P12 Camera today. We have been very satisfied with the service from Hiway Hi from ordering through to receipt of goods. It was good to be kept informed of our order and delivery and cannot fault the service given. Many thanks.

David Thomas


 
I'm very impressed with the speed of dealing with the order. I also appreciate the measures taken to ensure the security - ie requiring identification to authorise sending to an alternative location.Thankyou!

Adrian North

 
Excellent and prompt service, Thank you

Craig Hargreaves

 
I was amazed at the speed of delivery and how easy the tracking system was My television is up and running already, I only ordered yesterday and i am happy.off as the service is very good.would reccommend

Philip Walker

 
Thanks guys! Fantastic Service. Real next day delivery, PLUS parcel tracking! Great price and friendly on the phone. No faults....

Howard Smith

 
Thanks a lot. I was really impressed with the service and the speed of delivery. I ordered a Sony digital video camera at 4.30pm yesterday (11 March) and it arrived this morning (12 March) at 11.30am. I'm looking forward to unwrapping it when I get in this evening. Thanks again.

Roger Batt

 
I have just purchased a Sony TRV 33 from Hiway Hifi. I chose them after having been disappointed with the service provided to me by a local high street camera dealer who was unable to provide me with even a modicum of service. I placed an order on-line with Hiway Hifi late on a Monday evening. I received a flurry of e-mails in response informing me of confirmation of order, payment and indeed a web link to the courier to track my delivery. The camera was delivered 8am on the Wednesday morining in pristine condition. This is the first time I have used the services of Hiway Hifi and in view of the prompt efficient service I have already recommended them to several work colleagues. I will have no hesitation in the future of using their services

Jim Liggett

 

I made my first purchase of a car stereo from you over the weekend, it was delivered the following Tuesday which enabled installation the same day.Thank you for a prompt, efficient and cost effective service.

Regards

Robert McLellan


 
Thank you for your very effecient serive. It is the first time I have ordered from your company but I will certainly do so again in future. Thanks again.Mr G Thomson

Geoffrey Thomson

 
Excellent service, communication brilliant throughout. Won't hesitate to use again.. Thanks!

Simon Philpot

 
The JVC camcorder arrived the next day as promised. Absolutely first class service, I will recommend you to all my friends. Well done.

Gary Nuttall

 
Thanks for the most efficient and professional way you handled my recent order.

Thank you.
Geoff Sheard

 

Product Received within 2 days Very good service
Thank you

Rolan Hornsey


 

Just a THANK YOU for your prompt service,only ordered my camcorder on Friday night, because I needed it delivered to my works address I could not fax details required until first thing Monday, low and behold around 2pm on Tuesday the carrier had delivered the item. Thanking you once again.

Eileen Uren


 

Excellent service - fast response to queries / Very helpful.Cheap prices and fulfilled price promise - cheap delivery compared to some other sites.Item recieved on time.Will use again when needed.Eccellent

Martin Booth


 
Very user friendly web-site

Jeffrey Sherer

 

Thank you for a SUPERB fast service! The video arrived on Tuesday morning! I ordered it on Sunday, and it came on Tues and I had it up and running by Friday (had to sit down and read the instructions first!).Anyhow I am delighted as it does record programmes WITH subtitles, which is why I bought it.I will pass on your site to other people.

Marika Rebicsek


 

Order received safely. Many thanks for your prompt reply to my price query and for your prompt attention to my order.

Roy Hill


 
I must congratulate you on the way you dealt with my order for a Panasonic VCR.
Ordered on the Internet around mid-day on Tuesday and delivered at 11am on Wednesday - fantastic!

Thank you!

James Howell


 
Service has been excellent, Ordered Speakers Monday afternoon. Delivered Thursday morning. Hassle Free Shopping.

Thank you very much

Paul Whitty

 
I have bought lots of items over the internet but I can without hesitation say that the above order was the most outstanding of them all. You either emailed me or phoned me at every step, everything you said would happen did and even the courier you used was polite and courteous. I am so impressed! You are even very competitively priced!

I will not hesitate to use your company again and I will recommend you to anyone who cares to listen.Thanks again.

Nick Payne

 

Excellent communication, prompt delivery, unbeatable price. Very impressive throughout!

Nathalie Murcott


 
I would like to give hiwayhifi a 10 out of 10 rating this is the first time i paid for something over the net and was really doubtful but this company is great the service and delivery was great would recomend any time would use agian and will tell others plesure doing business

Marian Fern

 

I would like to say what a pleasure it is to deal with a fast efficient company on the internet. I will be using you again and recommending you to my family and friends. Excellent service.
Thank you

David Capstick


 
Response to order more than 24hours, I needed to phone, maybe it was in the system.Once I contacted, excellent service, package received 29th . Not bad considering the weather.

Herby Carden


 

Thank you Hiwayhifi for a rapid and efficient service.My wife was delighted with her new radio and I was delighted with the price and your profesional approach!

Edward Shaw


 

Just bought sony 950e camcorder on-line fromyou, it's the first time i've ever ordered on-line and it was so easy, especially liked the emailssent to inform me of what was happening and the links to city-link couriers for tracking my order, prompt delivery and received on date shown on their website. i will very shortly be in the market for a sony dsc-717 camera and I know where I'll be going to get one, hiwayhifi. absolutely fantastic service and price, keep it up. regards, dave

David Sobey


 

Delivered as promised and working perfectlyat present. I am taking a look at your DigitalCamera's
Thank you for the very efficient service

Mrs f Greenwood


 

My order had to be ssplit into 2 due to shortage of stock over christmas. You called me the day after i placed the order to discuss options for delivery. Nothing was too much bother and i felt in control at all times. Your customer service sets you streets ahead of anyone else, i will be recommeding you to all my friends. Keep it up!

Brian Airlie


 

Speedy delivery and would recommend website/service to friends and family.

Yours sincerely,
Tracey Hillier


 

Just to let you know, I received the good this morning promptly. Thanks very much, I am very impressed with your serivce.

Juanita Leung Sock Ping


 

Unbelievable service - the item arrived today! Many thanks

John Heatherill


 
Thanks for the excellant price and speedy delivery!

Regards

David Blackmore


 

Order received. Prompt and professional service. Thanks a lot!

Rowan Barker


 
Order process online simple and very easy to follow. System for checking order status very good. Goods arrived in excellent condition despite scruffy / smoking courier.

In all, no complaints, excellent service, will use again.
Thankyou, Andy.

Andrew Massingham


 
Many thanks for the prompt and helpful service with the supply of the Sony Headphones

Hamish Dutie 2004

 

Thank You very much...Camcorder arrived this morning at 8:20am... only 40 hours after ordering!! What a service.. the best website i have used for any purchase... will do business here any time! thanks again

Gary White


 
A VERY EFFICIENT SERVICE OFFERING EXCELLENT VALUE

Bernard Sharpe


 
Thank you for your excellent service - I was amazed to find my order (no: 33801) arrive this morning, just a day after I placed it with you! In contrast, an order for the same camera I placed with Nomatica still hadn't been processed after a week, so I had to cancel it and hence order via you guys.
Well done, and I'll make sure I recommend you to other people.

Nick Moreno

 
I ordered the Sony DSC P72 digital camera on Monday and it arrived early morning on Tuesday. Excellent service with very fast delivery. I would have been happier if my request for price matching the additional 128 MB memory stick was accepted ..but neverthless good service which i would definetly recommend.

Rajesh Nair

 

Best Price and great service, I placed my internet order for a digital camera on new years day and it arrived on the 5th as the online parcel tracking said it would

Bill Sumner


 

Just to to say thought the order was very smooth and fast and will definately buy from here again!!

Chris Gronow


 
I just wanted to say how delighted I have been with the ease of use of your site and the speed of order fulfilment. The price you offered provided the best value by some way and my expectations have been exceeded on the whole process. I will definitely use Hiway again.

Regards.

Richard Cockburn

 

Thanks for the outstanding service. From order to delivery was effectively 1 day. The product arrived well packaged and is of excellent quality. This kind of service, with no problem is rare and much appreciated.

Mike Groves


 
Order 31729, received 31/12/03. Excellent service,good price, effiecient delivery, no complaints...........Thankyou

Lyndsay Connelly

 

Just a quick note to say thanks for the brilliant service.The Sony camera was the best price on the Web,and delivery was spot on.Would recommend everyone to use Hiwayhifi.com.

Kind Regards

Terry Taylor


 
My feedback I ordered via the internet a JVC camcorder on the 31/12/03. Got an e-mail on the 2/1/04 advising me of the carriager and despatch date of 5/1/04 I conatcted the carriaer on the 3/1/04 and collected the parcel as the 5/1/04 was a working day.I do not give comments likley only when it is deserved, this is the first time I have used this company, and am pleased with what service I got regarding delivery. Thankyou and keep up the good work.

Anna Mozol

 

Well done in delivering the DENON RCD-100 receiver in less than 2 working days. Web site and ordering process were also excellent.

Just puzzled about the finish in black, because in every photo I've seen it has been in a kind of gold. No problem though.

Regards, BC

Brian Clegg


 
I would like to thank you for your fast serviceand can not say how happy I was get to get my " CD " player so quick.

Peter Wilson

 
Hi Very pleased so far with the service from you

Yours

Martin R Adams

 

Good service with tracking facility. Excellent product.

Thank u.

Vidyasagar K

 

My Brother in law ordered a camera from my computer on Boxing day tea time (Fri) and recieved it 8am Tuesday.I was kept up to date via e-mail every step of the way and would definately use Hiway again..

Willian Lupton


 

First time I have ordered goods from your company - was very impressed with the price, service and delivery. Will definitely use you again. Ordered goods Sunday evening and they were with me Tuesday a.m. at 9.30. In effect, a one day turnaround.

Well done!

Linda Willard


 

great service

got my cam the day you said

P Henderson


 

Order No. 30969 (JVC VCR HR-V605) was delivered earlier this morning. I am quite astounded with the execution and superb attention to this purchase which was ordered on 28 Dec. and is up and running on 30 Dec.Congratulations on this excellent service - I will return in the future.

Regards

Bryan Lillywhite


 

I ordered a camcorder yesterday at midday and it has just arrived. This is fantastic service which you should be proud of.

Thanks

Simon Jeffery


 

I was verry pleased with your prompt action with my order. With which I recieved so quickly. Thank you. Merry Xmas , Don E.

Donald Edmonds


 
Thank you for a very impressive service. I ordered a camcorder on a Monday evening and received it on Wednesday.
The email notification was also excellent. I shall be recommending your website to friends

Andrew Rowe


 

Have just received my order only 60 hours after I placed it on the web on a Saturday night. Despite Christmas you delivered in less than two working days - Well done!

Kevin Deutsch


 

I ordered camcorder on Sunday 21st, received it at 10.30am on Tuesday 23rd. Excellent service. I was going to buy this camcorder from Comet on Saturday 20th but the couldn't deliver it until 29th December and HighwayHiFi was £20 cheaper. I will certainly use you again!

Thanks

Catherine Gardham


 
The service was excellent I would suggest that the manual discount should be done automatically as the arder confirmation emailed back shows the full price and so prompted me to telephone to query it. apart from that i have n complaints. The delivery service was excellent and the online tracking of parcels excellent as well. Thanks for a good service.


Phil Ward


 

a quick note to say thank you for your excellent service,including great prices,informative delivery,and speedy turnaround.i shall have no doubt that i will deal with you again.keep it up!

thanks

Mark Philips


 
Thanks for the most efficient and professional way you handled my recent order.

Thank you.
Geoff Sheard

 
fantastic service, order placed friday evening, delivered monday morning, superb, merry christmas.

Martin Townsend


 

Excellent, rapid service. Delighted I've got the camera for christmas despite leaving it to the last minute.

Thank you.

Fraser Bryce


 

I am so impressed by your service. both on line and by phone! Thanks for processing my order so fast. I had been looking for the product for a christmas present and you have delivered on time!!!

Many thanks,

Alison


 

Recently purchased a Sony DSCP72. Efficient web site, speedy delivery, excellent service. Thankyou

Mike Hepple


 

Excellent service. Ordered camera and arriaven in 2 days as promised and cheapest price around. +++++

Kishore Vadgma


 

I'd just to like to say how pleased I was with your quick and efficient service, I placed my order on sunday evening and my order was delivered Wednesday . I've had some problems ordering off the web in the past and I was reluctant to do it again. I've also found your prices to be among the best on the web,The only problem is that I'm seriously tempted to buy some speakers off you now and can't afford it! Thanks again .

Chris Mulcahy


 

Awesome. Absolutely stunning service. Thankyou. I wouldn't hesitate in recommending you to anybody. My goods were ordered in the early hours and on my doorstep 36 hours later. Long may you reign

Ian Howe


 
received delivery of my camcorder on monday morning 15/12/03,excellent service,good prices and free delivery,nice to see a company treating customers with honesty.will recommend you to anybody looking for a safe purchase and will come back for a digital camera in the future,thanks for the quality service.

John Brown

 

Just a quick word, the service you offer from start to finish is excellent. i required the product to be delivered to my works address,no problem, order one day delivered the next. Your competitors should take note of the service you provide.......excellent

John Bould


 

Just a quick line to say that my camera was safely received and that I am extremely satisfied with the price, service, and product I have received from Hiway Hifi.

Many thanks

Gareth Fuller


 

Thank you for a great service.My order was delivered within two working days, and at a great price.

Thanks Again, and Merry Christmas.

John Coogan


 
Website very good and order speedily processed. However, I did say weekend or evening delivery preferred (didn't know which carrier you would use).Not received parcel yet. Can't contact ParcelForce at Mitcham at weekend so intend to go there on Monday am to collect - hopefully!This is just to put you in the picture. I will email on Monday to update you.

Gordon Powell

 

Have just received my first order from you - a digital camera.Delivered as promised.I'm a bit wary of ordering through Internet, and with a company I've notheard of.I'm sure this won't be my last order with hiwayhifi.

James Brownlee


 
Great Service, ordered Sunday delivered Tuesday, excellent price.

Andrew Lennarz


 
Excellent speedy service, the Walkman arrived this morning.

Morag Banks

 
Just to say thanks for excellent service. ordered jvc 200 camcorder onfriday & arrived safely as promised on monday am. thanks very much & isaved over £200


David Snelling

 

Very impressive, can not fault the product, service, or the delivery atall. Will certainly buy from Hiway Hifi again. Thanks for everything.

Ryan Mcclintock


 

Just wanted to say that i recieved a car cd player from you, the sevicewas excellent and I am really pleased with the product. It was definatelyvalue for money and i would be more than happy to use your online servicesin the future.

Thanks,

Becky Terry


 
Many Thanks for prompt service. Camcorder ordered on Monday24/11/03 ,received on Wednesday26/11/03. Staff were pleasant and helpful on phone.Joe Flannagan.

Joseph Flannagan

 
Excellent service with excellent savings. Would definitely use again

Andrew Moncrieff

 
Just like to say thank you. I placed my order for a SONY MDX-CA790Xin-car Minidisk/Tuner on night of the 26 Nov 03. It was fitted andworking beautifully in my car by lunch on the 28 Nov 03. Excellentservice and I'll certainly be recommending Hi-Way Hi Fi to friends andcolleagues.

Edward Stout

 
Good service and nice product, a credit to e-commerce. Many thanks!

Neng Jiang

 
100% Pleased, my head unit arrived in less that 20hours of pressing thesubmit button and works amazing in my car and a hell of alot cheaper thanhalfords where I tested it out before I orderd :D

One very Happy custormer

Cheers people

Martin McFeely


 

I must say the customer service is fantastic. You kept me up to date withevery detail of my order from placing it to receiving it.


I'm extremely happy with the Sony InCar CD player and would highlyrecommend using you to anyone. Thank you!

Keely Wilkinson


 
Just received my order.Very pleased with the whole ordering and delivery service.Well done!

Colin Tarlton

 
Excellent service, great price, no problems

Mark Heppell

 

Just like to thank you for the excellent service you gave me. Not only didyou beat the price I quoted to you for my camcorder but I also receivedexcellent e-mail feedback so I could track my order and it arrived nextday (yesterday)! I will be keeping a close eye on your website from now onand will hopefully be making further purchases in the near future. I willalso recommend you to friends.Thanks again.

Nick White


 

good price, quick and efficient service.

v. happy

Neil Rothwell


 

thanks for the service re:42 hitachi plasma.the tv is AWESOME, it has the whole family amazed!

Keith Lewis


 

thanks for your very helpfully service I will be back to order more intime.

well done as a company and thanks to vimal for keeping me informed

Gillian Millard


 
Just a few words to say thanks for the excellent service I received with the order I placed with you - it arrived in less than 24 hours after placing it on the internet. I also liked your website, found it straightforward and easy to use It was a pleasure to do business with you and I hope to do so again in the future.

Kind regards
Paul Warner

 
I should say Good price, quick service, and cooperative staff are things that trade companies require to lead their business. I think you have got them all!!

Best of the luck with your business.
Shahrokh Aryan

 
I have bought a camcorder from you. I am very impressed on how easy it is to order goods, and how fast it is despatch.

Thanks again for the experience. Will shop again with you.
Tony Brighton

 
CD changer was ordered SundayEvening. Changer came early today (tuesday).

Great service, great product, fantastic price, thanks a lot

Will reccomend you to others for sure.

Thanks
Alan Ohren


 
Just received my order of a JVC 250 Camcorder which I only ordered yesterday (13.10.03).

Thank you for your excellent service.
Paul Ratcliffe

 
Very good service. Ordered a camcorder on the Sunday afternoon and had it delivered 09.00 on the Tuesday.

Thank you
Steven Baker


 
Was looking for a replacement digital camera.

I ordered the Sony DSC-P12 from you and after comparing prices, I found your price was the cheapest price on the web.

Your price was even cheaper than Dixons Tax Free at the Airport.

To top it all off, I ordered the camera on Friday and it arrived Royal Mail Special delivery at 9:10am Monday morning!!

Thank you! I will use Hiway in the future!

Very Happy!
Neil


 
Excellent service. Video DVD combi ordered Monday 6 October - received Wednesday 8 October - a.m.

Would use your company agan in the future.

Thanks
Pat


 
Thanks for the most efficient and professional way you handled my recent order.

Thank you.
Geoff Sheard

 
I received my order today, thanks for a very prompt service.

When I phoned to find the status today, however, I found the service to be very helpfull.

Thanks very much.
Gary Ford


 

I ordered a camcorder this morning Oct.1 GR-D20 and I must say how polite you all was it is the first time Ii have bought any item from you but it will not be the last Ii was surprised how fast the service was thanking you in advance.

Thank You,
(Mr) S.G.Haynes


 

A quick note to say what a pleasure it was dealing with your organisation earlier this week and how impressed I was with your service and efficiency. My initial call was answered promptly, (and not by a machine! ), my enquiry, which was not straightforward, was patiently and politely dealt with by a gentleman who twice went to check on a couple of queries that I raised, and who returned promptly with reassuring answers. The items subsequently ordered duly arrived the following morning as promised. In these days of frequently indifferent service, dealing with your company and staff was a delight.

Thank You,
Lee Tilson


 

Very prompt delivery.

Thank You,
WILLIAM DICKEY


 

I would like to thank you for your prompt processing of my order. The goods arrived in perfect condition & it was exactly what I ordered. Marvelous !!!

Thank You,
Stubby


 

Speedy delivery and would recommend website/service to friends and family.

Yours sincerely,
Tracey Hillier


 

Many thanks for your prompt reply to my e-mail, and thank you for despatching my order so quickly.

Just for you information a friend recommended Jungle.com to me, He told me he buys everything from them, and insisted that I won't find anywhere cheaper, etc., etc. So I had a look at their web site and they are selling exactly the same camcorder I have bought from you for £549, £102 more, and that does not include the "free" carry case that you are offering with it. So I passed your web site details on to him.

No doubt we shall be shopping with you again soon, as we are looking for a DVD but cannot make up our mind which one yet.

Many thanks once again for your courteous, professional and very prompt response to my order.

Yours sincerely,
Peter


 
Got the camcorder this morning! Amazing service – thanks!!!!!!

Kind Regards,
Simon


 
I have just purchased a digital camera from yourselves and I want to congratulate you on a excellent service.
You sent the camera when you promised and when parcel force screwed up you chased and hassled them.

You promised to get back to me and I was amazed you did several times with progress reports.
Then when it was all sorted out you say you would refund my extra postage for next day delivery.
Sure enough it came through the post yesterday.
I never expected to see that again, especially without prompting.
You all deserve a pat on the back for an excellent service.

I will gladly recommend you to anyone and you will be my first choice in the future.
Once again that very much.

Regards
Rod Thomsett


 

I received the camera just when you said I would. Excellent service!!! Much impressed, thanks.

Camera is bloody good to!

Regards
Mark


 
I ordered this camcorder yesterday, and got it today, I am well impressed with that service, how can I note this ? (I am about to post comment on pricerunner.com also :-)

John Groarke


 
I received my order first thing this morning and I just wanted to thank you for your brilliant service. Courteous and efficient.

Many Thanks - I'll definitely be using you again.

Nick

 
Thanks for all your help nice to deal with a good company and good staff

Thanks
K Parry


 
Camcorder arrived OK, earlier than I expected actually, seems to be working fine, takes lovely images. Thanks for everything, I'd have no hesitation in recommending your company to anyone.

Don


 
Received 10.25am today. Thanks very much once again I will have no hesitation in purchasing items from you in the future and also recommend you
to friends and colleagues.

Kind Regards
Bev


 
I purchased a JVC GR DVL 357 as a birthday present for my wife. I found the service to be excellent. I received an e-mail before placing the order, from a member of staff who gave me all of the information that I asked for and rounded off with the comment, "I do hope your wife enjoys using her birthday present".

I received the camera and had problems with what I thought was a piece of bundled software. I e-mailed HiWay and even though the rep realised that I had made a mistake and received the software bundled with a firewire card purchased elsewhere, he phoned me and assisted in identifying the problem. I would have no problems with using this company again and would heartily recommend them.

Ian Pollard

 

I purchased a Philips 32PW9566 from Hiwayhifi as they were the cheapest I could find. Their reviews were good so I decided to take the chance. I rang to confirm the TV was in stock and ordered it at 4:30 Tuesday afternoon. I rang on Wednesday to confirm the order, they gave me the reference number of TNT and the expected delivery of Thursday... Excellent service!

Stuart


 

I ordered a Sony 32" Widescreen TV using their web-site. I had previously tried to order the same TV from a number of other sites who were offering a cheaper price but none of them had the model in stock.

I was notified that my TV would be shipped as soon as my payment had cleared. Sure enough the TV arrived by courier two days after I placed my order. How about that for service!

T Carter


 
First class! I purchased a 15" Panasonic LCD TV. Hi-Way improved on the price offered by empiredirect and confirmed that the TV was in stock. Placed an order at 11pm on Tuesday evening and delivery arrived safely 11am Thursday.

Fraser Smart

 
I ordered a digital Camcorder Monday am and the goods arrived Tuesday noon including free items also excellent service and very friendly help.

Anonymous member

 
They weren't the cheapest for the Sony camcorder DCR-TVR30 I wanted, but I choose them on the strength of the reviews here. Ordered over the phone 9:30am Monday . Arrived Tuesday 11:30am. Excellent. Unfortunately I forgot to mention the free carry case they were advertising, and so did they! 2 more phone calls and 2 weeks later it arrived.

GuiltyCol

 
Ordered on-line on Wednesday evening, got a phone call on the Thursday to ask what colour I wanted, delivered on Monday morning via royal mail. 2 working days, not bad! The web-site was easy to use, my only feedback is that there wasn't a colour option on the amp I ordered, but the phone call next day made up for it. very nice people to deal with.

Other retailers, take note.

Steve Williams

 
I purchased a SONY VX2000 via their internet service (very good price!) , got it to Sweden at my door in less than a week , including payment confirmation time. No wait time on the telephone, got straight answers and helpful guys on the telephone, cheap prices, excellent service.

Very recommended!!!

Hani Freiwat

 

Ordered late pm Sunday,received wed.12 noon.
saved £173 on high st.prices,lubbly jubbly.

Highly recommended.

Tony


 
I placed the order on Tuesday am. Delivery for the next day was offered, but I needed to delay delivery for a couple of days. Goods arrived as promised on Friday. Progress of order provided on web site. E-mail notified me of order confirmation and despatch of goods. Price very competitive but not the cheapest possible.

Highly recommended.

Allan Kemshell

 
Thank you for such brilliant service. I had just cancelled an order with another company after waiting for over 3 weeks for a Sony DCS-S85 digital camera. I saw you web-site and ordered a camera from you at 4.00pm yesterday. It arrived at 12.00 noon today. Brilliant!

I must also add that the member of staff who I dealt with was extremely courteous and efficient.

Top Marks
David Hewgill


 

I just wanted to thank you for excellent customer service. I e-mailed yesterday about a piece of bundled software and received assistance by phone within half an hour. My total buying experience with your company has been the best I have ever come across. I would be happy to recommend you to anyone who asks.

Pollard
Nothumberland


 

Just a quick note from a very satisfied customer.

I placed an order with you on Saturday afternoon and received the goods early Tuesday morning. The service was exceptional!

Thank you
Mark Jackson-Smith


 

Received parcel on Tues. morn first class service  first class price. thanx

regards
Mark


 

Thanks for all of your help, it arrived yesterday. I will definitely use Hiway again in the future and also recommend it to friends / colleagues in UK.

Andrew


 

I ordered on a Saturday evening and received the goods on the Tuesday morning at 9am. I saved £120 on the high street prices by ordering with this company!

B.Parry


 

Video recorder ordered 10:30pm Saturday night, Delivered 8:00am Tuesday morning bang on expected arrival date. Cheap prices, excellent service. Other online retailers note: This is what the customer wants!!

Alan L. Ramsay


 

I have now received the camera and films.  Thank you very much for your efficient service.  I will continue to recommend you to my colleagues.

Thank you again
R D M GADD


 

Just a short note to say many thanks to your team.

Product arrived this am, currently getting to grips with the manual:)

Kind regards
Barry
A very satisfied customer


 

Received promptly and safely - and some £20 cheaper than the High Street. What can I say? Thanks, and keep up the good work!

Steve


 

I received your package yesterday app. at 2.30 p.m.. Thank you very much for the quick action.

I will give you and your company a high score on the pricerunner.dk scoreboard.

Regards,
Ole


 

This site is really cool. It's pleasurable to browse the various pages and just have a look at the top ten buys of the weeks. Special offers can't be missed. There's the option to go and visit the showroom where periodically are demonstration facilities.

Morticia

Back

hiwayhifi.com accepts these cards
Terms & Conditions | Privacy Policy | Basket | Delivery | All Products | Contact Us
E&OE - All prices include VAT at the current rate but are all subject to change without notice
This site is copyright of Hiway Hifi Ltd © 2012. All rights reserved.