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Feedback from our customers is a very important part of our business.
Whether it be praise or criticism, every piece of correspondence helps
us do business better.
So please tell us if you had an exceptionally helpful sales representative,
a particularly punctual delivery, or simply found it hard to find
a particular product. Every little bit helps.
To send us a comment, please click
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Many thanks for your fast professional service, look
forward to buying from you again.
Wayne Corby |
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Thank you very much for the exceptionally quick attention
to my order. The delivery could not have been quicker,
and everything was exactly as requested. I am delighted
with the camera.
Anthony Hicks |
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Outstanding service, This is by far and away the best
online retailer i have come across, I ordered an Alpine
head unit on a sunday night and by tuesday it was delivered
to my door at the time i had requested. Then Yesterday
night i order some speakers and the order has been proccessed,
Accepted and sent all the next day and am currently expecting
delivery tomorrow. Very highly reccomended, will tell
friends about their top draw service, They don't ****
you around!!!
Chay Dugdell |
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Very pleased with the service.
Iron was despatched quickly & is as described, in
well packaged condition.
Will happily buy again.
Regards.
Robin De
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I chose to buy from HiwayHIfi because of the excellent
customer feedback and the poor serviceI received from
other suppliers. I'm glad to say that HiwayHifi were first
class and I would have no hesitation in buying from them
again.
Ricardo Wechter |
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Goods received. As good as your word. Prompt and excellent
service.
Thanks.
Richard Giordano |
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Have bought Samsung 22" LCD TV from you. Just
writing to say that your service was absolutely brilliant.
Great product info on website - easy to order - fantastic
price - superb customer service/info ref order tracking
etc - delivery perfect - product awesome. Many thanks
for your help with this matter - I am exceptionally pleased
with the whole experiance and WILL DEFIB=NATELY be back
again in the not too distant future.
THANK YOU!!
Pete Curtis |
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I am very pleased with the promt service you provide.
This is the second time in as many months that i have
used you. Your prices are unbeatable.i will use you all
the time now.keep up the good work. thank's again
Paul Kirk |
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Very quick response and great service. Order arrived
as suggested on tracking system, within 2 working days
of order. Many Thanks.
Paulette Morton |
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I would like to commend the excellent service i have
received for the above order. The delivery was on time
and above all the best thing was the constant updates
being sent about the status of my order. I think this
is great service and I would recommend HiwayHifi to all
my friends. Please pass on my appreciation to all concerned
and do keep up the great work.
Sincerely
Mirza Baig |
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Fantastic service... ordered one day delivered the
next.. very good service
thanks
Chrysanthus De Silva |
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Thank you for the excellent service, I will recommend
you to others.
Best Regards
Marcus Herbath |
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The iron I ordered over the Bank Holiday arrived at
0730 this morning. An excellent service, many thanks.
John McIntyre |
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Cheap and prompt delivery. Very good service.
Jamie Duncan |
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Ordered on Tueday delivered by Wednesday, FREE delivery
and cheapest package by far. GreEEEat value, will use
again.
Thanks.
Lee Burgess |
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I would just like to express my delight at your service.
At 10am on Wednesday I ordered a CD player from you. At
6.20pm I was advised that the order had been dispatched,
and it arrived (in attrocious weather) at 2pm on Thursday.
Excellent service, excellent value. I will certainly use
you again and recomment you to my friends.
Keith Watts
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first rate service, ordered jvc dvd unit late thurs
night via internet, arrived monday 8am.
many thanks.ref monday june 14.
Kevin Maltby |
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Ordering was simple. Delivery prompt and efficient.
Note on delivery to call before arriving was carried out.
Very happy with the whole transaction. My only issue was
that it wasn't easy clear when ordering if an installation
service was available on delivery as this is something
I would have taken up.
Juliana Finisterre
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Placed and order Wednesday evening, DVD player delivered
Friday morning. Who says customer service is dead. Well
done and keep up the customere service
Jon Sewell |
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May I take this opportunity to thank you for your very
efficient and prompt service.
I ordered a car audio CD/MP3 player on Wednesday, P.M.
over the internet and received it the following day at
9.00 a.m.
It was fitted and operating by 10.00 a.m.
I will certainly deal with you again and recommend you
to all my friends Thanks once again
Joe Strong |
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Order via web late tuesday night.
delivered thursday morning. excellent!!!
price fantastic. my order £100 more from another
source.
i'll come again.
thanks
James Lucy
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Camcorder received - thanks for the prompt service.
Customer expectations exceeded.
Thanks
Jim Papworth |
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Ordering and assistance has been excellent, will definately
recommend you to friends.
Good price and service, thanks.
Ian Wells |
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A quick note to say thanks for excellent service. I
ordered a Sony digital camera DSC-P93 on Friday evening
and it arrived Tuesday morning. Will definitely reccomend
you for both service and price.
Ian Denyer |
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Service was excellent. My item was out of stock but
I had numerous telephone calls and emails to let me know
the situation. The biggest problem I had was their choice
of distributors as they are not flexible by any account.
Well done HIway you saved me over £90
Claire Holliday |
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Absolutely brilliant, the service & speed of delivery
was second to none.
I ordered my goods at 03.00am on 25/05/04 when finished
late shift, they arrived at 12.00 miday 26/05/04.(33 hours
from order to delivery) very impressed.
Graham Howarth |
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Thank you for the excellent service shown in my purchase
of a Bosch WFO 2466 washing machine. It was ordered on
Thursday 20th May and arrived Friday 21st May, less than
24 hours later-and all at a fantastic price!
Graham Edwards |
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Thank you for excellent service - one of the best on-line
buying eperiences I have had. patricualrly credit your
commuications with the customer. Great prices too.
Graham Obeney |
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I would just like to thank yo9u for your easy to use
web page and also your extremly cheap products as the
cd player i am gettin of you is £400 at halfords
so thankyou so so much
Marco Palumbo |
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Excellent service.
I ordered a minidisc recorder over the internet one evening,
it was packed and despatched the following day and delivered
the day after.
Could not have been better service. Well done.
Gil Townes |
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A very good service, very quick & efficient.
Gerald Meek |
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Excellent Service - Thanks.
I was originally sent the wrong unit, but this problem
was easily and efficiently rectified and the new/correct
model sent.
A really "painless" experience (10 out of 10).
All the best
Geoff Redsell |
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Many thanks for an efficient service
Gareth Baldwin |
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I would just like to say how impressed I was with the
service and delivery. Your site was the only place I could
find the item I required. You were also fantastic in arranging
next day delivery even on a Saturday. I will be buying
from you again in the future without doubt, luckily for
you I spend a lot of money and look forward to putting
some more your way.
Many Thanks
George Smith |
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Bought a camcorder saved nearly £140.Item delivered
within 2 days, very pleased with product would definately
buy from this website again
Darren Lever |
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I orderd a new television shortly before lunch on Thursday
(by web and telephone) I received the goods shortly after
lunchtime the following day. The goods were in perfect
order, good packaging etc. A superb, first class performance.
Thank you and I would deal with you again with confidence.
Dennis McPherson |
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Excellent website ,great price and very informative
e-mails at every stage of order which arrived within 48
hours thanks very much .
Excellent service highly recommended
Dean wakeman |
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I'm REALLY impressed!!!
From time order placed to delivery, less than 48 hours
(tea time Wed to late friday a.m.), all goods exactly
as ordered (this doesn't always happen with some suppliers!)
Many thanks.
Dave Watson |
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Many thanks on a superb service.
Noy only did I purchase the DV camcorder at the best price
available but it was delivered very swiftly indeed. Communications
were suberb and I don't hesitate to wholeheartedly recommendi
HIWAYHIFI - they do the business!
Cheers
Brian Clark |
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Thanks for an excellent service, and superb value!
I ordered a JVC CD Car Stereo on Friday night at about
9pm, and it arrived on Tuesday, which is fantastic, considering
you guys don't work on the weekend. It was posted on Monday,
and arrived on tuesday, and i saved about £80 on
the same stereo being sold in the high street stores.
This place is the cheapest online or offline place that
i could find what i was after, and i'll deffinetly use
this place in the future.
Mind you, you did put the frightners up me yesterday
when i opened the package and saw a Sony DVD player box
staring up at me.... i thought "oh damn... now i'll
have to send it back and wait ages for them to sort out
sending me my actual order.."... but i opened the
box anyway, and you guys had put the box for the stereo
inside that with tons of air cushions to protect it....
phew!
I had it fitted as soon as i got home from work, and
its a great stereo!
Thanks guys!
Aaron Bradbury |
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To everyone at hiway hifi ltd you want to give your
self a gold star my radio was deliverd to my door step
with in 2 days. Thank you every one.
Bernard Ralph |
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Thank you. Irecieved my purchase within 24hrs will
recommend to others without a doubt and I will definitely
shop here again excellent service. 10 out of 10!
Masood Aslam |
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Excellent! I ordered on the Sunday, The monday was
a bank holiday but it was still delivered by Weds morning.
It was also the cheapest i'd found my camcorder. Deffo
use you again.
Alex Austin |
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Very impressed with the turnaround on this order; next
day delivery. No problems at all with the goods, so will
come back!
Alan Glancey
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Although one of my items was out of stock, the service
was excellent and I was called by an employee to tell
me when the out-of-stock item would be shipped. My other
purchases arrived promptly this morning in perfect condition.
Yours are the best prices I could find on or off the internet,
especially for sony headunits. I've recommended you to
all my friends. Thanks for a quality service.
Richard Smith |
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Just want to say that the Camcorder arrived in perfect
condition very promptly. I was delighted with the service
received, and would heartily recommend Hiway Hifi.com
Aidan Kieran |
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Many thanks excellent service, excellent communication
and an excellent site will be reccomending to friends and
look forward to puchasing again in the near future :)
Paul Crompton |
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Brilliant service. I ordered a camcorder Thursday lunchtime,
tracked its progress Thursday evening and it arrived Friday
morning. Can't ask any more than that. Thanks.
Patricia Scott |
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| Some comments for you: "Excellent service even when
things go wrong. I bought a freeview video recorder (DAEWOO
SV900) which had a video fault. The unit was replaced very
quickly and works fine. It makes such a difference dealing
with people who want to help!" Ken Proctor |
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| Quick delivery. Cheapest on the net for the model
of car CD Pioneer DEH-1530R. Excellent service. Recommended.
Damien Carroll |
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| Very impressed with slick and courteus telephone service
prior to my online purchase. Camcorder arrived when expected
and I saved a lot of money so - thankyou.
Colin Pugh |
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| Just a brief email to say thank you for promptly dealing
with my order. I ordered a roberts world radio from you
on - a web purchase - on sunday last week, and I received
delivery of it today Tuesday. I am very pleased with the
radio and the standard of service given by you. I will
have no hesitation in coming backk to you in the future
for other purchases and will readily recommend you to
my friends.
thank you
Brian Angell |
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| Many thanks for the very efficient and helpful service.
I would certainly do more business with you in the future
Hill Hamish |
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| First time buyer of camcorderordered from you Friday,good
feedback on emails ,delivered Tuesday (earlier than requested
,but what the hell)Good gear seems,OK,May well use your
site again.Thanks
Charles Virr |
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| Absolutely spot on! Was a bit dubious by all the good
comments (thought they were selectively biased) but ordered
Kenwood Head Unit on Sunday night and it turned up 11.00am
on Tuesday. Cheapest price for that unit too! Also, CityLink's
service was spot on and their tracking service (which
you usefully sent a link to by e-mail - well done) was
very handy indeed
Alan Watson |
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Just wanted to say thanks for fabulous
service and super fast delivery.Placed my order Sunday night,
received an e-mail to tell me my order had been dispatched
Monday afternoon, Item received Tuesday morning :)
G Scott |
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I ordered a Sony TRV355E Handtcam from your
Website at 4pm on Monday. It was delivered first thing Wednesday!!
This is the fastest delivery I've ever had from an on-line
order. I also saved a considerable amount of money on the
deal.Great service!! I'll deal with you again, I'll also
recommend you to anyone looking for a bargain.
Regards Malcolm |
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| We received the Sony DSC P12 Camera
today. We have been very satisfied with the service from
Hiway Hi from ordering through to receipt of goods. It
was good to be kept informed of our order and delivery
and cannot fault the service given. Many thanks.
David Thomas |
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I'm very impressed with the speed of dealing
with the order. I also appreciate the measures taken to
ensure the security - ie requiring identification to authorise
sending to an alternative location.Thankyou!
Adrian North |
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Excellent and prompt service, Thank you
Craig Hargreaves |
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I was amazed at the speed of delivery and how easy the
tracking system was My television is up and running already,
I only ordered yesterday and i am happy.off as the service
is very good.would reccommend
Philip Walker |
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Thanks guys! Fantastic Service. Real next day delivery,
PLUS parcel tracking! Great price and friendly on the phone.
No faults.... Howard Smith |
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Thanks a lot. I was really impressed with the service
and the speed of delivery. I ordered a Sony digital video
camera at 4.30pm yesterday (11 March) and it arrived this
morning (12 March) at 11.30am. I'm looking forward to unwrapping
it when I get in this evening. Thanks again. Roger
Batt |
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I have just purchased a Sony TRV 33 from Hiway Hifi. I
chose them after having been disappointed with the service
provided to me by a local high street camera dealer who
was unable to provide me with even a modicum of service.
I placed an order on-line with Hiway Hifi late on a Monday
evening. I received a flurry of e-mails in response informing
me of confirmation of order, payment and indeed a web link
to the courier to track my delivery. The camera was delivered
8am on the Wednesday morining in pristine condition. This
is the first time I have used the services of Hiway Hifi
and in view of the prompt efficient service I have already
recommended them to several work colleagues. I will have
no hesitation in the future of using their services
Jim Liggett |
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I made my first purchase of a car stereo from you over
the weekend, it was delivered the following Tuesday which
enabled installation the same day.Thank you for a prompt,
efficient and cost effective service.
Regards
Robert McLellan |
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Thank you for your very effecient serive. It is the first
time I have ordered from your company but I will certainly
do so again in future. Thanks again.Mr G Thomson
Geoffrey Thomson |
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Excellent service, communication brilliant throughout.
Won't hesitate to use again.. Thanks!
Simon Philpot |
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The JVC camcorder arrived the next day as promised. Absolutely
first class service, I will recommend you to all my friends.
Well done. Gary Nuttall |
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Thanks for the most efficient and professional way you
handled my recent order.
Thank you. Geoff Sheard |
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